Confirm ArcGIS Engine is installed, authorized and not expired.Ģ.2.Open ArcGIS Administrator and select ‘Availability’ under ‘Engine’.If ArcGIS Desktop or an existing version of ArcGIS Engine was not already installed in your machine, then you should check that ArcGIS Engine is correctly installed and activated.Ģ.1. Check your ArcGIS administrator licence:
ARCGIS LICENSE MANAGER 10.3.1 UPGRADE
If the installations are not compatible you should have seen a message like the below during the installation, then please upgrade the installation of CUBE or downgrade the one of ArcGIS (re-install ArcGIS first, then re-install CUBE).Ģ. Therefore, there should be no compatibility problems with CUBE software as long as the ArcGIS Desktop or Engine installation is compatible with the CUBE installation.
ARCGIS LICENSE MANAGER 10.3.1 PRO
Note: ArcGIS Pro is a different product that can be installed together with ArcGIS Desktop or Engine. If ArcGIS Desktop software or an existing version of ArcGIS Engine was previously installed in your machine, please check compatibility between your CUBE installation and the supported version of ArcGIS in your machine by looking at the CUBE Base Release Summary ("C:\Program Files (x86)\Citilabs\Cube\RS_CUBEBASE.PDF") or looking at the table below: Cube 6.0.2ĪrcGIS version 9.3 through 10.8.1 (! not 10.8.2!) Note that text editor will also not be working for CUBE 6.4.x, with error message "Unable to open the text editor" when trying to open it.ġ. If the cylinder is not clickable / greyed out then please follow the troubleshooting procedure below. In case it’s not there, click on the drop down menu and select Data Manager: After installing CUBE, check if your Data Manager is working by opening CUBE and look for a white cylinder like this, in the top left corner:
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